We are a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm in Scotland who currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management.

This position has now been filled.

Please go to the vacancies section to see what is available or contact jobs@qnrl.com.

The role of an IT Infrastructure Analyst:

• Providing comprehensive support and resolution for complex faults, ensuring smooth operations and minimising downtime.
• Developing and implementing tailored technology plans to seamlessly align with customer requirements.
• Designing robust networking monitoring processes, meticulously reviewing and logging system issues, and swiftly delivering effective solutions.
• Facilitating new starter onboarding by proficiently configuring and deploying devices such as laptops, desktops, and phones.
• Imparting knowledge and training to the team, ensuring a smooth transition for new starters.
• Collaborating in infrastructure project design and delivering compelling presentations to stakeholders.
• Adhering to company timelines and budgets while creating accurate and professional documentation.
• Crafting and monitoring recovery plans to safeguard critical business services against incidents, disasters, and data loss.
• Creating comprehensive and streamlined process and design documentation for client estates, ensuring operational efficiency and clarity.

What we are looking for:

• Demonstrated track record in a comparable role, delivering exceptional infrastructure and network support.
• Proficiency in working with Microsoft Servers, virtualisation technology, Storage Area Networks (SANs), Active Directory, and adeptness in resolving intricate network issues.
• Hands-on experience managing and deploying Microsoft technologies including Windows Desktop & Server, Active Directory, Exchange, and Hyper-V.
• Possession of current Microsoft certification or ability to exhibit an equivalent level of expertise.
• Strong communication skills enabling effective interaction with both technical and non-technical stakeholders, coupled with exceptional teamwork and interpersonal abilities.
• Ability to swiftly adapt to a dynamic and fast-paced environment, seamlessly managing multiple tasks and projects as required.

Desirable Skillset / Experience:

• Extensive hands-on experience in commercial IT Infrastructure.
• Proficiency in Microsoft Intune, Hybrid exchange, and Active Directory (AD).
• Comprehensive knowledge of Microsoft 365 (M365) suite.
• Expertise in virtualisation technologies such as VMWare and Hyper-V.
• Proficient in Microsoft Azure cloud platform.
• Strong understanding of Cyber Security, backed by relevant qualifications and/or demonstrable experience.
• Proficiency in DNS & DHCP configuration and management.
• Familiarity with MimeCast email security and archiving platform.
• Experience with Legal Practice Management Systems (PMS).
• Proficiency in scripting languages such as PowerShell, SQL, and Python.
• Strong understanding of Routing & Switching and Firewalls.
• Thorough knowledge of LAN / WAN networks.

Why Quorum?

Quorum is a Scottish employee-owned company dedicated to delivering tailored technology solutions, infrastructure consultancy, and managed services. Our diverse clientele ranges from major financial institutions to small businesses, catering to all their unique needs.

We provide highly competitive salaries along with an outstanding benefits package. This includes a contributory Pension, Private Health Care, the flexibility to buy and sell holidays, coverage for home broadband expenses, exceptional training and development opportunities, and the potential to earn an annual bonus through Microsoft Accreditations. Additionally, we allocate an annual personal technical budget, ensuring you stay at the forefront of the latest technologies.

But that’s not all. We foster a collaborative and knowledge-sharing working culture, resulting in low staff turnover. Our commitment to creating a Family Friendly Working environment has earned us prestigious awards, as we prioritise accommodating individual employee needs and achieving a work-life balance. Above all, we take pride in being a genuinely friendly and supportive team of professionals.

If you possess the same passion and dedication for technology as we do, we encourage you to apply today.